Starting or creating a family office

What Should a Family Consider Before Placing a Relative in an Office Role?

Short answer. Treat the position as a real job with defined duties, selection standards, compensation rules, and supervision. Compare the relative's skills with the office's needs, use the same evidence-based process applied to outside candidates, and decide in advance how the family will handle conflicts, performance concerns, and a possible role change.

A relative should enter the family office only when the role is clear and the person can meet its requirements. Family familiarity can make the choice feel easy, but a hire affects the office's work and relationships across the family. Start by defining the work that needs to be done, the skills required, and who will supervise the position.

Define the Job Before Considering a Candidate

Write a job description with the responsibilities, decision rights, reporting line, and performance measures. Be specific about what the person will own and what remains with other employees or outside advisers. This helps the family assess fit against the actual work instead of relying on trust, enthusiasm, or a general belief that a relative would be helpful.

Then apply consistent hiring standards. In my guidance on family office talent searches, I emphasize making hiring criteria and process explicit, including how family members and friends will be considered. Set expectations for interviews, references, background checks where appropriate, and how compensation is determined. Use the same care you would use for an outside candidate.

Separate Family Ties From Employment Decisions

Agree on who makes the hiring decision and who will manage the relative once hired. The supervisor should be able to assign work, give candid feedback, and document results without having to negotiate through the broader family. Family members should know where to take a concern about the role, and the employee should know that work feedback is not a referendum on their place in the family.

Put conflict rules in writing. A relative may have interests, relationships, or access that affect office decisions. Establish when those interests must be disclosed and who reviews them. Governance policies can set the standards for hiring, ethics, and accountability before a difficult situation arises. Talk with your attorney or CPA where employment, regulatory, or tax questions call for specific advice.

Set Fair Pay and a Path for Review

Compensation should reflect the responsibilities, skills, time commitment, and contribution of the role. Agree on salary, benefits, bonus criteria, and review timing before the person starts. Do not use compensation to settle a family disagreement or to reward family status. Compare the package with the office's budget and relevant market information, then document how adjustments will be considered.

Performance reviews should focus on the agreed duties and evidence of results. Schedule regular check-ins, record goals and feedback, and give the employee a chance to respond. Family members can preserve warmth in their personal relationships while still being direct about work. Clear criteria reduce the risk that praise or criticism gets interpreted as favoritism.

Plan for the Possibility of a Change

Before the hire, decide how the office will respond if performance falls short or the role no longer fits. Use a normal process: explain the gap, agree on corrective steps, set a reasonable review point, and consider a different position or an exit if needed. The decision should sit with the designated supervisor or governing body, not shift informally among relatives.

A family member can be an excellent employee when the work, qualifications, authority, and accountability are all clear. Treat the relationship with respect, and treat the position with the same professional standards used throughout the office.

Read next: Should family members work in the family office?

It is tough to turn down talent, but you will be better off in the long run, if the person is not a necessary fit with your team or your objectives.

Richard C. Wilson, The Single Family Office

Sources: How to Start a Family Office, The Single Family Office. Informational only, not financial, legal or tax advice.