Family offices

What Do Family Offices Want to See Before They Invest in a Fund?

Short answer. Family offices want to understand a fund's strategy, its fit with their portfolio, and whether the team can support its claims. Expect an initial summary, a fuller presentation, questions, and due diligence. Be ready to explain performance across different conditions and the quality of returns. Discuss fees and risks, and explain how the fund operates.

Before investing in a fund, a family office wants to understand its strategy, assess the team, and see whether the opportunity fits its priorities. The review often happens in stages, so an initial submission should explain the opportunity well enough to support a closer look.

Explain the Strategy and Fit

Describe what the fund does, how it expects to generate returns, and what risks it takes. Explain how the strategy fits the investor's interests and existing portfolio. Family office portfolios reflect family priorities, risk appetite, wealth history, and location. A general presentation may leave questions that matter to a particular office unanswered.

Be clear about what the fund can control. If the investor won't select individual investments, say so. If the strategy depends on a particular market, deal source, or operating capability, describe that dependence without overstating certainty. Materials should help the office assess the proposal and its tradeoffs.

Support Your Record

Present the track record with enough context to show how it was produced. A family office may ask about performance across market environments and whether the results match the conditions the manager says it can handle. Past performance does not predict future results. Explain the quality and repeatability of returns. Distinguish realized results from estimates or projections.

Be ready to discuss who makes decisions, how the fund operates, and how the team responds when results differ from expectations. Fees and incentives also help show whether the fund's structure matches the investor's interests. A polished deck won't answer every concern. Direct answers build confidence.

Expect a Staged Review

A typical process may start with a one-page summary, move to a presentation, and continue with a call or due diligence. If the initial review is positive, the family office may arrange an in-person meeting or visit. At each stage, the team can examine the materials and learn how the fund's professionals operate.

Prepare supporting records for when they are requested. Keep information consistent across the summary, presentation, and follow-up. A family office may ask about the investment process, risks, and performance. It may also ask about team responsibilities or service providers. For legal or tax specifics, coordinate with your attorney or CPA instead of guessing.

Make the Process Straightforward

Respond promptly and organize the information you provide. A family office assesses the fund and the working relationship. Don't pressure the team to move faster than its process allows, and don't treat a request for more information as a commitment. To prepare for the conversation, review how family offices conduct due diligence and questions they may ask a manager.

You can also read why family offices decline fund managers and how to secure a meeting. Clear materials and candid answers won't remove investment risk, but they help an office judge the opportunity on its merits.

Most family offices first want to review a one-pager on the investment project or fund, followed by a PowerPoint, perhaps some due diligence, and then a short conference call.

Richard C. Wilson, The Single Family Office

Sources: The Single Family Office. Informational only, not financial, legal or tax advice.