Family offices

What Are the First Steps to Set up a Single Family Office?

Short answer. Start by agreeing on why the family needs an office and what it should do. Write down shared goals, values, priorities, and decision rules, then map the assets and services that need coordination. From there, choose a lean structure, assign accountable leadership, and set up governance, controls, and outside support.

Start by agreeing on the purpose of the office and the work the family expects it to handle. A family office should be designed around the family's goals, assets, and responsibilities, so hiring staff or selecting software before defining those needs can lead to an office that is costly but poorly focused.

Write the Family's Direction Down

Begin with a family compass: the goals, values, policies, and guiding documents that help the family make decisions. Family members may discuss these issues informally, but writing them down gives the family and its advisers a clearer basis for action. It also makes it easier to explain what the family needs from service providers and future staff. See what a family compass covers.

Talk through who the office will serve, which responsibilities it will own, and how family members will participate in decisions. Include relevant family members early, especially those who will be affected by the structure or its decisions. When legal entities, estate matters, or tax questions arise, talk with your attorney or CPA.

Map the Work and Choose a Structure

List the family's assets, businesses, advisers, reporting needs, and recurring administrative work. Decide what needs direct oversight, what can be outsourced, and where the family needs specialist support. A small core team can coordinate outside providers; a larger in-house team is not the only way to establish a formal office. The choice between a single family office, a virtual model, and outside support depends on the work and cost involved.

Set a realistic scope before adding roles. Identify the person accountable for daily operations and investment decisions, then define what authority that person has and what decisions stay with the family. You can review who should lead the setup project and whether an office can start with one employee.

Build Governance and Controls

Establish policies for how decisions are made, how conflicts are handled, how family assets may be used, and who approves payments or investments. Put basic financial controls in place to prevent unauthorized activity and make sure the family receives clear reporting. Decide how the investment committee or outside advisers will contribute, and how the office will handle contingencies that could affect family members or assets.

These operating rules should match the office's size. A lean office still needs clear responsibilities and a reliable record of decisions. The guide to family office internal controls can help surface areas to address, while the governance step in the startup guide provides a place to continue planning.

Phase the Launch

Set priorities for the first stage and add services as the family learns what it needs. Formal reporting, consolidated records, and clear relationships with outside providers can give the office a practical base. Keep the structure tied to the family compass, then revisit whether each role and service is meeting a defined need. The first 90 days checklist can help turn the initial plan into a working sequence.

All family offices are unique but so are all businesses, and there is no sense trying to start a single family office without collecting best practices on the process first.

Richard C. Wilson, The Single Family Office

Sources: Centimillionaire Strategies, How to Start a Family Office, Richard C. Wilson solo transcripts, The Single Family Office. Informational only, not financial, legal or tax advice.