Due diligence

How Can a Family Office Verify a Manager's Professional Qualifications?

Short answer. Confirm each credential and employment claim with the issuing organization or employer, and check relevant registration and disciplinary records. Ask for supporting details about the manager's work, then compare them with the manager's biography and public history. A credential supports a claim about training or status, but does not establish investment skill or a reliable track record.

Check each qualification with its source and connect it to the work the manager will do for you. A degree, designation, license, or impressive title can support a specific claim about training or status. It does not prove investment judgment or results.

Turn the Biography Into Checkable Claims

List every degree, professional designation, license, registration, employer, job title, and board role the manager cites. For each item, note the exact institution or organization, dates, status, and claimed responsibilities. Ask for the manager's legal name and any prior names needed for checks, along with consent if an employer or credentialing body requires it.

Contact the issuing school or credentialing organization through its official verification process. Ask prior employers to confirm employment dates and role where appropriate. Confirm that a license is active and applies to the activity described; a past registration does not establish current authority. For securities-related claims, review SEC IAPD and the firm's Form ADV where applicable, along with FINRA BrokerCheck. Search NFA BASIC for relevant derivatives activity. A missing database entry alone proves neither qualification nor misconduct.

Confirm What the Person Actually Did

Job titles can mean different things across firms. Ask the manager to describe specific responsibilities, decisions, and work product tied to the claimed expertise. If the person says they led an investment team, ask what authority they held, which decisions they made, and who can confirm that role. If a credential is presented as relevant to a strategy, ask how the person has applied that training in practice.

Compare the answers with employer confirmations, public professional histories, and references who directly observed the work. For experience claims, request deal or assignment examples that identify the manager's contribution. Assess this apart from performance: the track record requires its own supporting records. A qualification can help establish capacity to perform a task, but it is not evidence that an investment performed well.

Resolve Differences Carefully

Give the manager a chance to explain an inactive license, a date gap, a title that differs across records, or a credential you cannot locate. Ask for the source document and verify it directly when possible. Be alert to a designation described as a license, a short course presented as a degree, or a firm affiliation that the former employer cannot confirm. These may be errors or presentation choices, so ask for precise answers about material claims.

Record each claim, source contacted, confirmation received, and open item. If the manager cannot authorize a check or provide enough detail to identify the credential, note that it remains unconfirmed. Ask your attorney or compliance adviser about requirements tied to a specific regulated activity. For broader identity checks, see background checks for fund principals. For performance records, see how to verify a reported track record.

Checklist

Go deeper: How should investors evaluate turnover among a manager's senior team?; How can investors assess the depth of a manager's successor bench?.

Sources: Family Office Club investor due diligence framework. Informational only, not financial, legal or tax advice.